While robots have replaced some workers in restaurants and bars, many people still prefer to go out and enjoy drinks with a bartender. However, some people have a little bit of fear that robots will eventually replace human bartenders completely. This is not necessarily true, especially since technology is mostly changing jobs rather than replacing them. This new technology allows establishments to serve more customers faster with less money spent on wages and training. This will ultimately lead to higher customer satisfaction and better quality of service.
The robot bartender is the newest addition to the world of automated food and beverage services. It is designed to make cocktails quickly and efficiently. It can also create customized drinks based on individual preferences, including the use of different ingredients. In addition, it can make multiple drinks at once, which helps reduce wait times and ensures that all customers get a drink in a timely manner. It can also reduce the risk of overpouring and spillage. This will also help increase profits for the establishment.
A team of researchers in Italy developed a robot called BRILLO, which can make a wide range of drinks and interact with customers. The machine can understand verbal and non-verbal cues to determine what mood a person is in and what types of drinks they like. It can even remember these preferences and customize its interactions with returning customers. It can also detect if a person is feeling stressed and respond appropriately by asking questions or making jokes.
Another benefit of a robot bartender is that it can eliminate the risk of a worker contracting COVID-19 and spreading the disease to other employees. It can also save establishments money by eliminating the need for tips and reducing the costs of wages, breaks, and other employee-related expenses. It can also reduce waste by minimizing the amount of ingredients that are lost during the mixing process.
This is especially important during the COVID-19 pandemic when many establishments have experienced a spike in customers and labor shortages. Moreover, it can reduce the number of human bartenders that may need to take time off due to illness. This will allow employers to remain open during the pandemic and avoid the loss of revenue that would be caused by closing or relocating their locations.
Robots can also be used in places where there are limited staffing options, such as hotels and airports. The automated drink-making machines can make up to 120 drinks an hour. They can also accept payment from customers through credit or debit cards and are fully programmable. The cost of the robots is about $45,000, but they can be a good investment for hotels, airports, and other businesses that want to stay open during the COVID-19 pandemic.
As the COVID-19 pandemic continues to impact the hospitality industry, robot bartenders are likely to become more popular. Some experts believe that they will be able to handle the volume of work and provide a high-quality experience for customers. However, others are worried that they will not be able to provide the social interaction and personalized service that a real human bartender can offer.